Built for cafes, salons, clinics & local shops

Turn your waiting line into a virtual queue.

Customers scan one QR code, join from their phone, and get pinged on WhatsApp the second it's their turn. No app installs. No clipboards. No more lost walk-ins.

Start free for your business I'm a customer

• Set up in 5 minutes
• No app required for customers
• Works on any phone

From paper list to live queue — in 5 minutes.

Print one poster. That's the whole setup. Customers do the rest, and you watch it happen in real time from your phone or tablet.

1. Create your business

   Add your name, hours, average service time, and a photo. Get a unique link and a printable QR poster instantly.

2. Customers scan & join

   Walk-ins scan the QR with their phone camera. They see live wait time, pick a party size, and tap join.

3. We ping them. You serve.

   WhatsApp messages go out at "3 ahead" and "you're next". You just tap the next ticket on your dashboard.

Everything you need. Nothing you don't.

Built for busy front-of-house teams. Designed to disappear into the background until you need it.

• Printable QR poster

  Generate a branded poster with your logo, name, and unique link. Print it, tape it up, you're live.

• WhatsApp notifications

  Two pings per customer: "3 ahead" and "you're up". No more shouting names across the room.

• Live dashboard & analytics

  Today's traffic, average wait, no-shows, ratings — all live. Compare any date range you want.

• Customer insights

  See age group, gender split, repeat visits. Understand who's actually walking in.

• Smart wait estimates

  Your average service time and current queue length feed a live ETA shown to every customer.

• Pause & control

  Hit capacity? Pause new joins instantly. Resume with one tap when things calm down.

If you have a line, Dibs fits.

From a 4-seat barbershop to a 100-cover restaurant — same setup, same five minutes.

• Cafés & restaurants: brunch rush? Customers grab a coffee next door instead of crowding your door.
• Salons & barbers: let walk-ins browse the high street until their chair is ready.
• Clinics & pharmacies: less crowded waiting rooms. Calmer patients. Happier reception.
• Service desks: banks, government offices, repair counters — any token-style queue.

The math actually works out.

• Stop losing walk-ins

  When customers can wait remotely, they don't leave. Convert more of the foot traffic you already pay for.

• Free up your front-of-house

  Staff stops managing the list and starts serving. One less job during the rush, every rush.

• Know your business

  Stop guessing. See exact peak hours, repeat-customer rates, and bottlenecks in your dashboard.

Questions about virtual queues, answered.

What is a virtual queue and how does Dibs work?

A virtual queue replaces the paper waitlist or clipboard at your front desk with a QR code customers scan from their phone. With Dibs, walk-ins scan the QR you print and tape up, see your live wait time, pick a party size, and tap join. They wait wherever they want — outside, in a nearby shop, in their car — and get a WhatsApp ping the moment it's their turn.

Do my customers need to download an app to join the queue?

No. Customers join from their phone's web browser after scanning the QR code. They sign in with Google so we can deliver turn notifications, but there's nothing to install. The whole flow is a webpage, not an app.

How long does it take to set up Dibs for my business?

Around five minutes. You add your business name, opening hours, your average service time, and a photo. Dibs immediately generates a unique link and a printable QR poster you can stick on your door. The first customer can join the queue the moment the poster is up.

How much does Dibs cost?

Dibs is free to start, with no credit card required. The Free plan covers one location and up to 75 tickets a month with unlimited Web Push notifications. Paid plans are priced in INR and include 18% GST: Pro is ₹999/month for a single location with WhatsApp pings, 90-day analytics, custom branding, and custom public-link controls, and Business is ₹3,999/month for up to five locations with multi-staff access across all of them and GST-ready exports. See the full breakdown on the pricing page.

How will customers actually get notified when it's their turn?

Each customer gets two notifications: a heads-up when there are three people ahead of them, and a 'you're up' the moment it's their turn. Pings go out as Web Push notifications (free, on Android, desktop, and iOS Safari installed as a PWA) and as WhatsApp messages if the customer added a phone number when they joined.

Which businesses is Dibs built for?

Dibs works for any business that has walk-ins and a finite number of seats, chairs, or service stations: cafes, brunch spots, restaurants, bars, salons, barber shops, nail studios, spas, walk-in clinics, dental offices, pharmacies, repair counters, and service desks. If you've ever taken a paper waitlist, Dibs replaces it.

Can I pause new joins when I'm at capacity?

Yes. From your dashboard you can pause the queue with one tap, which stops new walk-ins from being able to join while still letting you serve everyone who's already in line. Resume with one tap when things calm down.

What happens if a customer's phone dies or they don't have WhatsApp?

Their position in the queue is tied to their account, not their device — if they sign back in on another phone or laptop, they'll see exactly where they are. WhatsApp is a fallback channel; the primary turn-notification path is Web Push, which works on any modern browser without a phone number.

Set up your virtual queue this afternoon.

Sign up, print your QR code, and watch your first customer scan it. It really is that fast.

Get started free I'm a customer

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